If you pre-ordered a Lily Drone and are now after a refund, you should take a look at Prime Clerk. Lily was the oversold and underdeveloped media darling of 2015. Lily was conceived in the UAV world’s Bermuda triangle, Berkeley California. The place good drone ideas seem to go to disappear.
Almost 62,000 customers pre-ordered Lily, and as a result that brought in $34 million dollars, all the while not building a single complete on specification unit.
Don’t do it
The hype was all spun out of a promo video that was shot using a DJI Inspire and GoPro Camera.
Consequently, I cannot see a good reason for anybody in 2017 to pre-order or crowdfund any drone project. There are multiple fixed wing and rotary platforms being manufactured that exist and get the job done.
Don’t forget the court case
In addition Lily Robotics also face charges of false advertising and misleading business practices from the San Francisco District Attorney.
Some of the especially relevant misleading business practices being considered.
- Not refunding customers when the initial shipping date was delayed by almost a year
- Using customers’ funds as collateral for a bank loan after telling customers that their preorder funds would not be used to run the company
- Passing promotional video off to potential customers as “Lily Shots” while outright attempting to conceal that the video was shot with competitors’ hardware (GoPro and DJI products)
On February 27, 2017, Lily Robotics, Inc. filed a voluntary petition for relief under Chapter 11 of the United States Bankruptcy Code in the United States Bankruptcy Court for the District of Delaware. The case is pending before the honourable Kevin J. Carey.
Notice from Lily Robitics, Inc. to Customers Seeking Refunds
We will try to refund all of our customers’ pre-order payments during the bankruptcy. However, we need Bankruptcy Court approval of a refund process to make those payments. To begin the process, the Company filed a motion on March 13, 2017, asking the Bankruptcy Court to approve the refund process. Below is a summary of the proposed refund process.
Collection of Customer Data & Notice Campaign:
If you are a customer that pre-ordered a Lily Camera and are awaiting a refund of your deposit, please go here to submit your current email and mailing address. This will expedite the refund of your deposit once the Bankruptcy Court permits refunds.
The Company and its payment processors will try to refund payments directly on your credit card. If the Company is not able to refund your credit card, we will issue refunds through other means, which may include Pay Pal or check.
If the Company is unable to refund a customer within a certain time frame, the Company will consider other solutions to ensure repayment. Further procedures will be detailed in a plan that the Company intends to seek approval of before September 2017. However, if you provide us with your correct customer information now, this will likely not affect you.
Please note that the motion and the proposed procedures described above (and found in full here) have not yet been approved by the Bankruptcy Court and could change. We will update this notice with any material changes to the proposed refund procedures.
You may object to the Motion not later than March 27, 2017, at 4:00 P.M. (ET). The Bankruptcy Court has scheduled a hearing on this motion on April 25, 2017, at 3:00 P.M. (ET). The Company will update this website with additional information as it becomes available.
For more details about the case, please see the Company’s first-day declaration here.